We Built an AI System That Kills 750,000 Phantom Work Orders — Here’s What Nobody Tells You

How we built in real. With numbers. And lessons.

The $67 Million Problem Hiding in Plain Sight

Let me tell you about the world’s most expensive copy-paste operation.

Facility management companies process millions of work orders annually. And buried in those millions are duplicates—hundreds of thousands of phantom requests that nobody catches until a technician shows up at a building where another techni…